Privacy Policy

Saving / using your data

We use your personal data to enhance our website, to personalise your experience and to send you information about our company and promotional materials. We periodically send out printed catalogues and other direct-mail pieces to the mailing list. Occasionally we also contact customers or potential customers by phone, mail, fax or email for the purpose of soliciting feedback, distributing company newsletters or press releases, or announcing new products or services. Your data may occasionally be made available to companies whose products and services we think may be of interest to you. 

You can opt out of receiving regular mail, email, telephone or fax solicitations, surveys, mailings or other communications from DENIOS UK by sending an email to webadmin@denios.com or by clicking on the unsubscribe link in your emails or by going on the website. If required, we can provide you with information about the personal details stored in your account free of charge. If you wish to receive this, please send an email to our webmaster: webadmin@denios.com. We will contact you with the information you require, if you wish we will also block or delete your details.

Our data protection policy is consistent with the Data Protection Act and the Telecommuincations Act.

Cookies

A "Cookie" is a small data file, which we transfer to your computer when you are surfing our site. A cookie can only hold information which we send to your computer's hard drive. Cookies enable us to recognise your browser, but do not enable us to view your personal details. Cookies will not read or collect any personal data from our Online shop. We only use Cookies to provide maximum security in our Online shop. Your session ID will be saved in our cookies and then transferred to our Server to ensure that only you can see the information you wish to access. Our cookies are used for the duration of your session and will not be retained on your computer. When you leave our site, temporary cookies will also be deleted.
Most Browsers accept cookies. You can allow and disable temporary and saved cookies independently of each other in your security settings. If you disable your cookies, some features on our site will not be available to you and some pages will not be displayed correctly. Your browser must allow temporary cookies to enable you to use your basket and your account.  SSL software ensures security by encrypting your data after it has been entered.

The DENIOS website operates using 128 bit SSL software to encrypt your data. SSL stands for "Secure Sockets Layer" and is Internet security software to ensure that your data can be transferred over the Internet securely. The encrypting process is activated when you enter and send your personal data to our Server. In most browsers, you will be able to recognise secure pages by the padlock symbol, which appears in the browser task bar at the bottom of the screen. 

The following information will be encrypted by SSL:
Your personal data (address, Tel. No etc.)
Your login data (User name and password)
The order information in your basket
The data in your account (e.g. orders currently being processed)

Analytics Tools

We use analytics tools and other third party technologies, such as Google Analytics and DoubleClick Cookies, to collect non-personal information in the form of various usage and user metrics when you use our online Sites and/or Services. These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behavior and usage information, feature use metrics and statistics, usage and purchase history, MAC Address, mobile unique device ID, and other similar information.

The third party analytics companies who collect information on our Sites and/or Services and other online products and/or services may combine the information collected with other information they have independently collected from other websites and/or other online or mobile products and services relating to your activities across their network of websites as well as online and/or mobile products and services. Many of these companies collect and use information under their own privacy policies.
In addition to our use of technologies as described herein, we may permit certain third party companies to help us tailor advertising that we think may be of interest to you based on your use of DENIOS Sites and/or Services and to otherwise collect and use data about your use of DENIOS Sites and/or Services. For more information about this practice, please see the "Third Party Advertising Technologies" section below. 

You may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or you may opt out of Google Analytics by visiting the Google Analytics opt-out page

Google has additional information available about their Remarketing Privacy Guidelines, and Restrictions.