UK Mainland Delivery
DENIOS Ltd provides free shipping for all website orders over £200 excl. VAT to be delivered to UK mainland addresses.
Republic of Ireland Delivery
Orders from our UK website to the Republic of Ireland are eligible for free delivery to mainland Republic of Ireland. There are no minimum spend requirements to get free delivery on any orders to mainland Republic of Ireland addresses.
For international shipping outside of the UK & Ireland you must purchase via the DENIOS AG website via www.denios.de
For more information on international delivery please call 0049 800 753 0006
4.1 The Supplier shall ensure that:
(a) each delivery of the Goods is accompanied by a delivery note which shows the date of the Order, all relevant Customer and Supplier reference numbers, the type and quantity of the Goods (including the code number of the Goods, where applicable), special storage instructions (if any) and, if the Order is being delivered by instalments, the outstanding balance of Goods remaining to be delivered; and
(b) if the Supplier requires the Customer to return any packaging materials to the Supplier, that fact is clearly stated on the delivery note. The Customer shall make any such packaging materials available for collection at such times as the Supplier shall reasonably request. Returns of packaging materials shall be at the Supplier's expense.
4.2 The Supplier shall deliver the Goods;
(a) to the location set out in the Order Confirmation or such other location as the parties may agree (Delivery Location) at any time after the Supplier notifies the Customer that the Goods are ready; and
(b) in accordance with the delivery terms set out in the Order Confirmation.
4.3 Delivery of the Goods shall be completed on the Goods' arrival at the Delivery Location.
4.4 Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence. The Supplier shall not be liable for any delay in delivery of the Goods that is caused by a Force Majeure Event or the Customer's failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.
4.5 If the Supplier fails to deliver the Goods, its liability shall be limited to the costs and expenses incurred by the Customer in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the Goods.
4.6 If the Customer fails to take or accept delivery of the Goods within 3 Business Days of the Supplier notifying the Customer that the Goods are ready, then, except where such failure or delay is caused by a Force Majeure Event or the Supplier's failure to comply with its obligations under the Contract:
(a) delivery of the Goods shall be deemed to have been completed at 9:00 am on the third Business Day after the day on which the Supplier notified the Customer that the Goods were ready; and
(b) the Supplier shall store the Goods until delivery takes place, and charge the Customer for all related costs and expenses (including insurance).
4.7 If 10 Business Days after the day on which the Supplier notified the Customer that the Goods were ready for delivery the Customer has not taken delivery of them, the Supplier may resell or otherwise dispose of part or all of the Goods and, after deducting reasonable storage and selling costs, account to the Customer for any excess over the price of the Goods or charge the Customer for any shortfall below the price of the Goods.
4.8 The Supplier may deliver the Goods by instalments, which shall be invoiced and paid for separately. Each instalment shall constitute a separate Contract. Any delay in delivery or defect in an instalment shall not entitle the Customer to cancel any other instalment.
After receiving your order, you will receive a separate order confirmation. In it you can find all detailed information about payment and delivery time. In case of purchase by invoice, you pay by bank transfer upon receipt. Our invoices are payable net without deduction within 30 days from the date of invoice. For large orders we are entitled to agree on an advance payment. This payment option is only available for corporate customers.
When paying by credit card, the order value will be marked on your credit card upon completion of the order. In order to provide additional security, the three-digit verification number of the credit card is requested during the ordering process. This verification number is located on the back of the credit card, in the signature field.
PayPal is an online payment service that allows you to pay online quickly, securely and easily. You need a PayPal account for the payment via PayPal. There you enter your bank details or your credit card details once. You will be redirected from our online store directly to the PayPal website to confirm the payment.
After receiving your order, you will receive a separate order confirmation. In this confirmation you will find all detailed information about payment and delivery time. After we have received your payment, your order will be processed.